faq’s

What does the 18% service charge go towards?

Administrative Costs

Salaries for office staff (not event staff).

Rented kitchen space.

Utilities such as electricity, water, and internet for the office.

Office supplies.

Operational Costs

General equipment maintenance and depreciation (e.g., ovens, refrigeration units).

Insurance for the business.

Marketing and advertising expenses.

Licenses and permits required for operation.

Vehicle maintenance and fuel costs unrelated to the event.

Inventory and Stock

Ingredients purchased in bulk but not specifically used for the event.

Disposable items (i.e. utensils, napkins, disposables).

Employee Benefits

Benefits for staff not directly working the event.

Training and certifications for employees.

Miscellaneous Expenses

Software subscriptions for accounting, scheduling, or inventory.

Unused food or materials leftover from the event that cannot be charged to the client.

General cleaning supplies not event-specific.

What types of events do you cater?
We cater a variety of events, including weddings, corporate events, private parties, birthdays, anniversaries, and more.
Do you provide service staff for events?
Yes, we can provide professional servers, bartenders, and chefs depending on the event’s needs.
Can you accommodate dietary restrictions?
Absolutely! We offer customized menus to accommodate dietary restrictions, including vegetarian, vegan, gluten-free, nut-free, and other special requirements.
Do you offer bar services?
Yes, we can provide full bar services, including bartenders, mixers, glassware, and alcoholic beverages upon request (subject to legal requirements).
Do you provide rental equipment?
Yes, we can arrange rentals for tables, chairs, linens, dinnerware, flatware, decor and more. Let us know your needs, and we’ll take care of it!

Can I create a custom menu for my event?
Absolutely! We’ll work with you to design a menu that fits your preferences, theme, and budget.
Do you offer tasting sessions?
Yes, we provide tasting sessions for larger events like weddings so you can sample our offerings before finalizing your menu. The fee is $400 for up to 8 guests if selecting from our menus. This fee goes directly towards your total bill upon booking.
Do you provide themed or ethnic cuisine options?
Yes, we specialize in a variety of cuisines and can tailor the menu to suit your event’s theme or cultural preferences.

How much do your services cost?
Pricing depends on the menu, guest count, service level, and additional needs. We offer custom quotes after discussing the details of your event. Please visit the Contact Us tab and click on the Consultation Form to get started.
What’s included in your catering package?
Our packages typically include food preparation, delivery, and setup. Additional services like service staff, rentals, and bar service can be added.
Do you require a deposit?
Yes, a 25% deposit is required to secure your date when booking 9 months before event day. An additional 50% at the 6 month mark. The final head count and balance are due 30 days prior to the event date.
What’s your cancellation policy?
Cancellations may incur fees based on how close to the event the cancellation occurs.

How far in advance do I need to book?
We recommend booking as early as possible (6-9 months out), especially for large events or during peak seasons.
Do you deliver the food, or do I need to pick it up?
We offer delivery and setup for your convenience. Pickup options are also available for smaller orders.
How much time do you need for setup?
Setup times vary depending on the size and complexity of the event but typically range from 1 to 3 hours.
Do you clean up after the event?
Yes, cleanup is included if service staff is part of your package. For drop-off catering, cleanup is the client’s responsibility.

Is your food made fresh?
Yes, all of our dishes are prepared fresh on the day of your event to ensure the highest quality and flavor.
Do you have food safety certifications?
Yes, our kitchen staff follows all health and safety regulations, and we are fully licensed and certified.
What happens to leftover food?
Leftovers can be packaged and provided to you upon request. Otherwise, we ensure they are properly disposed of.

Do you offer tastings before booking?
Yes, tastings for up to 8 guests are available for larger events, such as weddings. There is a $400 fee that will be credited toward your final bill.
Can I change my guest count after booking?
Yes, we allow changes up to a certain point before the event, but additional fees may apply for increases.
Do you cater outdoor events?
Yes, we are experienced in outdoor catering and can adapt to a variety of venues and conditions.